Services — Truth - Listen - Honor

Our Services

We facilitate disability exams for veterans filing a claim regarding their hearing. You must be scheduled with us through Veteran Evaluation Services or Optum.
We are also in the VA’s Community Care Network so you can receive local care for hearing aid services while still utilizing your VA benefits. A referral to our office is required and you can make this request by calling the audiology department at your VA hospital.

Earwax removal can be completed with instrumentation or irrigation at our office. We utilize an exclusive irrigation system called the Earigator from Nupur Technologies which warms the water to body temperature to avoid dizziness during cleaning. Video otoscopy is employed for patients to view the progress.

Proper testing is necessary to identify medical findings, determine candidacy for hearing aids or other interventions such as cochlear implants, and establish realistic treatment goals. Receive a comprehensive, diagnostic hearing evaluation which includes middle ear analysis. Our guests receive a copy of their results same day. Full reports can also be faxed/shared to other care providers at your request.
Special tests we complete: Speech in Noise, Inter-octaves/Extended high frequency, Sound sensitivity limits, Cognitive screening, Sound field (aided vs. unaided), Tympanometry/Acoustic Reflex, Otoacoustic emissions

We offer hearing aid selection options from all major manufacturers (Oticon, Phonak, Resound, Starkey, Signia, Unitron, Widex) for getting started with hearing care or ongoing care.
We are also happy to work with devices you have obtained elsewhere if programming software is available and hearing aids are determined to be in proper working order and purchased validly (i.e. some online purchases might pose barriers). We require recent hearing test results and perform electroacoustic analysis and real ear measurements for ALL patients, new, existing, or transfer.
Other Care available: Programming/Firmware updates, Moisture removal, Troubleshooting/Repairs, Bluetooth/App assistance, Maintenance, Loaner devices

Newborn hearing screening. (Tympanometry & OAEs)- We like to confirm eardrum mobility and out hair cell integrity with these two tests. (ABR upon request)
Comprehensive hearing evaluations for all ages. (Conditioned play, tympanometry, acoustic reflexes, otoacoustic emissions, and conventional audiometry available)

Our office consults with the Chesterfield County School District to care for their students with hearing loss.
We also work with the Saleeby Center to provide examinations for their adult residents.
For offsite service requests please contact Dr. Worley at empireaud@gmail.com or call our office

Consultations available to review history and receive guidance about your dizziness situation. Helpful resources and recommendations offered.
Repositioning maneuvers for identified BPPV also available.

— Dr. Rachel Worley